Quality Assurance & Accessibility
COURSE QUALITY REVIEW
My team leads course quality assurance reviews. As I result, I regularly instruct and mentor colleagues on course quality standards. I have also created various trainings and checklists to describe our processes both internally and to external companies who will be collaborating on course reviews.
ACCESSIBILITY RESEARCH
In Fall 2024, I led a major research endeavor which turned into a 100+ page Accessibility Gap Analysis Report. This report covered the state of accessibility, original research conducted in 2022 and 2024, and a discussion of roadmap to ADA Title II compliance for 2026. In addition to the report, I also contributed to the following:
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Organization action items document
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Proposal for an accessibility work group
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Abbreviated version of the report (5-page)
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Discussions with university and organization staff on ADA Title II resources
ACCESSIBILITY PROGRESS
The graphic on the left showcases progress that I spearheaded on web accessibility while working at The University of Oklahoma and OU Education Services (I started in Fall 2018). Some of the listed items include:
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Integrating accessibility checks into the course review process
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Designing accessibility guides and resources, including proactively discussing accessibility during new hire onboarding
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Conducting quantitative and qualitative research on instructional designer and other staff attitudes and knowledge of accessibility
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Providing feedback in Federal Register on ADA Title II updates and presenting on the new regulations to faculty and staff
QUALITY ASSURANCE (QA) RESOURCES
HOW TO QA GUIDE
Detailed description of how the department conducts Quality Assurance (QA), including steps of the process and checklists.
QA SPREADSHEET TEMPLATE
Designed to track issues in courses that are found during QA reviews. This document ensures issues are tracked, resolved, and communicated to the involved parties.
